Terms of service
OVERVIEW
Welcome to LPC Direct! The terms “we”, “us” and “our” refer to LPC Direct. LPC Direct operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). LPC Direct is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions set out below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state, or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and delivery details. You confirm and warrant that all information you provide in our store is accurate, current and complete and that you have the necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You must not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online store. However, please be aware that colours or the appearance of products may differ slightly from what you see on your screen due to variations in device types, settings, and configurations.
We do not warrant that the quality or appearance of any products or services purchased by you will meet your expectations or match precisely what is depicted in our online store.
All product descriptions are subject to change without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. LPC Direct reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until LPC Direct confirms acceptance. Payment must be received and processed before your order is accepted. Please review your order carefully before submitting, as cancellation requests may not be possible once an order has been accepted. Should we not accept, alter, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of ordering.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You confirm and warrant that your purchases are for your personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices displayed do not include taxes, shipping, handling, customs, or import duties.
Prices listed in our online store may differ from prices offered in physical stores or other online platforms operated by third parties. Occasionally, promotions affecting pricing may be offered and governed by separate terms and conditions. Where there is a conflict between promotional terms and these Terms, the promotional terms shall apply.
You agree to provide accurate, complete, and up-to-date purchase, payment, and account details for all transactions. You must promptly update your account and payment information to ensure we can process transactions and contact you as required.
You confirm and warrant that (i) any credit card details you provide are valid and complete, (ii) you are authorised to use such credit card, (iii) charges will be honoured by your card provider, and (iv) you will pay any charges incurred, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services – including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their arrangement – belongs to LPC Direct, its affiliates, or licensors and is protected by UK and international intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works from, publicly display, or exploit any materials without prior written consent.
LPC Direct’s name, logos, product names, designs, and slogans are trademarks of LPC Direct or its licensors. You must not use such marks without our prior written permission. Shopify’s trademarks remain the property of Shopify. All other names and logos are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services which we neither monitor nor control.
You acknowledge these tools are provided “as is” without warranties of any kind. We bear no liability relating to your use of optional third-party tools. Use of such tools is entirely at your own risk and discretion.
We may also offer new features or services in future; such additions will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or services. We are not responsible for their content or accuracy and access to these is at your own risk.
We accept no liability for harm arising from third-party websites or products. Review third-party policies carefully before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
LPC Direct is powered by Shopify. However, all sales are between you and LPC Direct directly. Shopify bears no responsibility for your transactions with LPC Direct. You expressly release Shopify from any claims arising from such transactions.
SECTION 10 – PRIVACY POLICY
All personal information collected is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies.
Shopify may process personal data relating to your use of the Services. See our Privacy Policy for more details.
SECTION 11 – FEEDBACK
If you submit feedback, you grant us a perpetual, worldwide, royalty-free licence to use it for any purpose.
You warrant that your feedback does not infringe third-party rights, is lawful, and contains no harmful code. You remain responsible for your feedback’s accuracy and legality.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct these without prior notice, including after you have submitted an order.
SECTION 13 – PROHIBITED USES
You must only use the Services for lawful purposes and may not misuse them in any way, including but not limited to unauthorised access, transmission of malicious code, or infringement of others’ rights. We reserve the right to suspend or terminate accounts for violations.
SECTION 14 – TERMINATION
We may terminate or suspend your access at any time without notice. Sections relating to Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Governing Law, and Privacy Policy will remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services are provided “as is” and without guarantees of accuracy, reliability, or fitness for purpose. Your use is at your own risk.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, LPC Direct and its affiliates are not liable for any indirect, incidental, or consequential losses arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify LPC Direct and its affiliates against claims or liabilities arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is held to be unenforceable, the remainder shall remain valid and enforceable.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right does not waive it. These Terms represent the entire agreement between us and you regarding your use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights without our consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of England and Wales. You and LPC Direct agree to submit to the jurisdiction of the courts of England and Wales.
SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect the meaning of these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may revise these Terms at any time by updating this page. Continued use constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to:
LPC Direct LTD
Email: sales@lpc-stationers.co.uk
Address: 356 Rayleigh Road, Eastwood, Leigh-on-Sea, Essex, SS9 5PU
Phone: 01702 713636